Terms of Sale
No warranty is offered for stickers applied to the outside of vehicles as the location, conditions, surface and environment is unknown. If any physical defect to the stickers is found they will be replaced free of charge or refunded once they are returned unused for inspection. Incomplete or used sheets which are part of a set cannot be replaced or refunded unless defective. This does not affect your statutory rights under law.
If you find a problem with the stickers please do not use any of them and contact us immediately. We will attempt to rectify your issue without delay and with as little hassle to you as possible. When contacting us please explain the issue and if possible take a photo of the defect or situation. Please see the FAQ section for additional information.
Graphical errors to the flags are not warranted although once we have rectified the issue a free replacement will be sent with your next order. We have checked the flags over many times and as there are widely differing opinions on the format and colours of some flags, I suspect it would be impossible to get them 100% but we must be very very close if we are not 100%.
When applied to a externally mounted vertical flat aluminium panel both the vinyl and laminate are certified for 7 years. The ink is UV stable for 2-3 years with no lamination. As the stickers are laminated the ink should be unaffected long past 2 years but as with all things this is difficult to quantify. No warranty is offered on fading as parking your truck in the sun for 3 years in Africa cannot be underwritten. I’ve done my very best to use the best products available. You will not get anything of this quality anywhere else. I expect that 5 years will be a nominal lifespan. We’ve now had flags on vehicles for many years and we can confirm there is no fading at all.
When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are due once the package arrives in the destination country. If you refuse to pay this, the courier may dispose of the goods and you will not be entitled to any refund. If the goods are returned to us we will only refund you the product cost, less the shipping and return costs. Please ensure you understand your liability to the costs associated with importing.
We are a small enterprise run for you so if you have any issues we will sort them out for you. Just drop us a line!